Code Black Emergency Response Training
Need threat preparedness for an effective response to Code Black incidents at your facility?
Code Black Emergency response training is designed to equip staff with the knowledge needed in threat preparedness when responding to Code Black incidents at the workplace.
Code Black Emergency Response Training is designed to equip staff with the critical knowledge and practical skills needed to respond effectively to personal threat incidents in the workplace. These may include aggressive behaviour, customer violence, or active threats.
In many industries, particularly healthcare, aged care, education, and retail, resources and awareness around threat preparedness remain limited. Australian Fire Protection bridges this gap by delivering clear, actionable training tailored to your operational environment.
Whether you're a hospital, aged care facility, or retail outlet, our training ensures your team is confident, compliant, and prepared to act decisively when it matters most
Training Summary - what you need to know
- Frequency:
As determined by your organisation or your Emergency Planning Committee.
- Training Covers:
Responding to Code Black threats and violence, recognising situations before they happen, staff roles during a Code Black, responding to aggressive behaviour, lockdown procedures, debrief and reporting
- Class Size:
Up to 25 Participant per class
- Course Duration:
1hr 30min
What is a Code Black?
Australia has a slightly different definition of this code than other countries. Still, as a general rule, a code black is considered an incident where there is a threat of violence, either from a single person or a number of people. For example, in the United States, a Code Black often refers to an active shooter situation or a bomb threat. We help your organisation and department build a shared understanding and a strong emergency response.
A Code Black is activated when there is a serious safety risk due to occupational violence or aggression. This may include:
- Threats or acts of violence
- Armed or unarmed aggressors
- Hostage situations
- Individuals under the influence or experiencing a mental health crisis
Australian Fire Protection Code Black Preparedness training is customised to suite each organisation. Code Black threats present danger to the physical and psychological well-being of occupants in the building. Threat Preparedness provides staff with the necessary skills on how to respond and act quickly during such incidents and is essential to protecting lives and preventing injury.
Is Your Workplace Prepared for a Code Black Incident?
We train your staff with the required skills to assess the type and severity of threats and how to respond appropriately. Studies conducted in Australia and overseas have demonstrated that workers are at increasing risk of experiencing or being confronted by aggressive behaviour in the workplace. Australian studies show a rising trend in workplace aggression, with significant impacts:
- Physical and emotional toll on staff
- Lost productivity and time
- Increased operational costs
Our Code Black Emergency Response Training focuses on:
- Threat assessment and de-escalation
- Emergency response coordination
- Post-incident reporting and recovery
Read Blog Article on Safety-in-our-crowded-places
Course Outline - Topics Your Team Will Learn
- Threat Preparedness Training
- Understanding AS3745 Emergency colours codes, including the definition of a Code Black
- Responding To A Code Black incident, including customer violence and aggressive behaviour
- Implementing lockdown procedures
- Staff roles, rights & limitations in an emergency, as well as strategies for managing personal risk and contacting police and other emergency services.
- How to identify common causes of aggressive behaviour and recognise situations and risk factors before they eventuate
- Understanding and managing human behaviour and panic responses during emergencies
- Escalation / diffusing situations with both customers and staff
- Post-event management, including debriefing, reporting and implementing plans to prevent future Code black events.
Please note, we can tailor our training as required: get in touch for more details on how we can customise our study areas.
Speak to a Team Member now or email us for more information
Want to know how we can help your department prepare for Code Black alerts? Want an expert team to help you develop an effective policy for managing risk in the workplace? Connect with us and we'll help you get the right support and training.
Why Train with Australian Fire Protection?
Australian Fire Protection has been preparing people for emergencies for over thirty years with our nationally recognised training. We understand that most workplaces have limited resources in-house when it comes to emergency preparedness. We cover a broad spectrum of businesses from shopping centres to aged-care facilities, schools, factories, hospitals, retail outlets, child care centres, budget accommodation and more.
Australian Fire Protection Code Black Preparedness training is customised to suit each organisation and department. Our Threat Preparedness provides staff with the necessary skills on how to respond and act quickly during such incidents and is essential to protecting lives and preventing injury.
Our training is both engaging and instructive.
Our professionalism and experience are backed up by competitive and affordable pricing.
Our training is nationally recognised and location-specific.
We service Brisbane, Gold Coast, Sunshine Coast and Tweed Heads.
Outside our service area?
We have no limitations on where we can travel to. From Brisbane to NSW, Victoria, Northern Territory and Darwin.
Let's talk and we can show you how reliable and affordable we actually are!
Call us on 1300 80 3473 for an obligation free quote
100% IRON CLAD GUARANTEE
Australian Fire Protection now offers a 100% Iron Clad Guarantee for ALL our training.
We offer the highest industry standard training and guarantee that you will walk away trained effectively and satisfied.
If you are not completely satisfied, we offer to send a new trainer completely free to redo the course or a refund less the administration fee within 90 days of course completion.
We wouldn't offer this guarantee, if we didn't believe we are great at what we do!
